Contact Us

At Voya, we offer an integrated program of financial and retirement education.  Through one-on-one meetings we help expand your understanding of financial and retirement needs as well as heighten investment awareness.

But beyond that, Voya offers additional quality services designed to enhance your retirement program, including:

  • Educational seminars
  • Quarterly participant newsletter
  • Personalized plan service
  • Asset allocation assistance
  • Quarterly account statements

When it comes to managing your account, Voya provides you many ways to stay on top of your retirement program:

  • Dedicated local representative for your campus.
  • Our Retirement Readiness Service Center (call center) is available to assist you Monday through Friday between the hours of 7:00 a.m. and 8:00 p.m. Central Time at the following numbers:
    - Variable Annuity contracts at (800) 262-3862.
    - Custodial Account offering mutual funds at (800) 584-6001.
  • Voya Access provides you with toll-free access to account information 24 hours a day.  This feature is password protected and allows you to check balances and execute certain transactions.  You can reach the Voya Access automated phone system at the following numbers:
    - Variable Annuity contracts at (800) 262-3862
    - Custodial Account offering mutual funds at (800) 584-6001.
  • Access your account information via the Internet.  State-of-the-art security and password protection allows you to check balances and execute certain transactions.

Insurance products, annuities and retirement plan funding issued by (third party administrative services may also be provided by) Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774. Securities are distributed by Voya Financial Partners LLC (member SIPC). Custodial account agreements or trust agreements are provided by Voya  Institutional Trust Company. All companies are members of the Voya ® family of companies. Securities may also be distributed through other broker-dealers with which Voya has selling agreements. Insurance obligations are the responsibility of each individual company. Products and services may not be available in all states.